435 Smokey Park Highway • Asheville, NC 28806

Main Hotel: (828) 665-2161 • Fax: (828) 667-9744

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About Us

Shuttle Service

Downtown Asheville is the place to be! Let the Holiday Inn Biltmore West take the hassle out of downtown parking. Take advantage of our shuttle service. Purchase tickets at our Front Desk for just $5 round trip (Kids Ride Free*).

Monday through Thursday, the shuttle departs the hotel hourly from 4-10 p.m. and return trips from downtown are on the half-hour, from 4:30 PM - 10:30 PM

Friday and Saturday, the shuttle departs the hotel hourly from 5-11 p.m. and return trips from downtown are on the half-hour, from 5:30 PM -11:30 PM

Our friendly driver can offer great insider tips and directions. The shuttle drop-off and pick-up location is in the heart of walkable Downtown Asheville at 38 Patton Avenue.

clean the world logo horizontal 300x102Clean the World

We are proud to participate in "CLEAN THE WORLD" recycling program. Discarded soaps and plastic bottles used in this hotel are recycled in an environmentally and hygienically-safe recycling process. The sanitized soaps are then distributed to impoverished people home and abroad. This prevents millions of hygiene-related deaths each year, reducing the morbidity rate for hygiene-related illnesses and encouraging vigorous childhood development. Learn more online.

BlueRidgeBioFuelsBlue Ridge Biofuels

We participate in Blue Ridge Biofuels cooking oil recycling program. They collect the used oil and recycle it to produce clean, renewable local energy. Learn more online.


Did you leave anything behind while staying with us? Go to Chargerback.com to let us know and we will gladly make arrangements to have the item sent to you. It is quick, easy and reliable.